Recent Articles
How to Purge Historic Data V8 Accounting
Caution Disclaimer: Once Purged you cannot reverse your decision! -MAKE A BACKUP FIRST- This will make the system faster and prevent duplicate voucher numbers for decades past from impacting your day to day. Navigate to Period End > Close Fiscal Year ...
Unsuccessful login attemtps
Locked out after three unsuccessful login attempts? There are multiple ways to resolve this issue. Try to login using a different browser. Chrome, Edge, Firefox Try using Cache less browsing. Right click the taskbar icon to find this option. Chrome ...
Changing customer contact information
To change any customer contact information we will need to go to Customer-Inquire/Edit customer. Pull up the account you wish to change. Remember that for editing their information we will need to be in the lower section. Under the Heading in the ...
What to do with Credit Balances on Final Bills
When a customer moves away they may end up with a credit balance due to a deposit refund or other credits that were added to the account. The following instructions will help you to clean these up in order to keep your financials in proper form. 1. ...
Meter Reader Process for Two or More Interfaces
Meter Reader Process for Two or More Interfaces Overview Often cities and utilities will use more than one Meter Reading System. They might own different software and equipment for Electric and Water meter readings. They might be slowly replacing ...